LionGuard Floor Care

Effective Date: July 21, 2026

1. About This Privacy Policy

LionGuard Floor Care is operated by LionGuard LLC. In this Privacy Policy, “LionGuard,” “we,” “us,” and “our” refer to LionGuard LLC doing business as LionGuard Floor Care.

This policy applies to information collected through lionguardfloorcare.com, our online forms, telephone calls, text messages, emails, social media communications, and interactions related to our cleaning services.

2. Information We Collect

We may collect information that you provide directly to us, information generated through our business relationship with you, and limited technical information collected when you use our website.

Information You Provide

• Your name
• Telephone number
• Email address
• Service address
• Information about the cleaning services you request
• Photos or videos you send for quoting or service evaluation
• Appointment and scheduling information
• Messages, questions, feedback, and review responses
• Payment and transaction information

Payment card information may be processed by a third-party payment provider. LionGuard may not receive or retain your complete payment-card number.

Information Collected Automatically

When you visit our website, our website platform, analytics tools, embedded forms, or service providers may automatically collect limited technical information, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages viewed and time spent on the website
• Referring website or advertisement
• Approximate geographic location
• Cookie and similar technology information

3. How We Use Your Information

We may use the information we collect to:

• Respond to questions and quote requests
• Evaluate photos and information submitted for a quote
• Schedule, confirm, and complete cleaning appointments
• Provide appointment reminders and service updates
• Communicate when we are on the way or have arrived
• Process payments and maintain transaction records
• Provide customer support
• Follow up after a service
• Request customer feedback or reviews
• Send service reminders, promotions, or homeowner tips when permitted
• Operate, maintain, and improve our website and services
• Measure advertising and website performance
• Detect fraud, misuse, security incidents, or unlawful activity
• Maintain records and comply with legal obligations

4. Telephone and Text Communications

When you provide your telephone number, we may use it to respond to your inquiry, provide a quote, communicate about your appointment, send service updates, request feedback, and send other communications for which you have provided consent.

No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers that help us deliver our messaging services, such as telecommunications carriers, messaging platforms, and customer-management providers. These service providers may use the information only to provide services on our behalf.

Text-message frequency may vary based on your inquiry, scheduled services, and communication preferences. Message and data rates may apply.

You may opt out of text communications at any time by replying STOP. You may reply HELP for assistance. Opting out of promotional messages does not prevent us from communicating with you when necessary to complete a service you requested, where legally permitted.

5. How We Share Information

We do not sell your personal information. We may disclose limited information in the following circumstances:

Service Providers

We may use third-party companies to help operate our business, including website hosting, website forms, customer-relationship management, appointment scheduling, communications, analytics, advertising, invoicing, and payment processing.

Legal and Safety Purposes

We may disclose information when reasonably necessary to comply with a law, regulation, court order, legal process, government request, or to protect the safety, rights, and property of LionGuard, our customers, or others.

Business Transfers

If LionGuard is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

6. Third-Party Services

Our website and business operations may use services provided by third parties, including WordPress, GoHighLevel, Google, Meta, payment processors, telecommunications providers, and other technology providers.

These providers may process information under their own privacy policies. LionGuard is not responsible for the privacy practices of websites or services that we do not own or control.

7. Cookies and Analytics

Our website may use cookies, pixels, and similar technologies to operate properly, remember preferences, understand how visitors use the website, measure advertising performance, and improve our services.

Most browsers allow you to block or delete cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, communicate with customers, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal requirements. Retention periods may vary depending on the type of information and the reason it was collected.

9. Information Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, internet transmission, electronic storage system, or method of communication can be guaranteed to be completely secure.

10. Your Privacy Choices

You may contact us to:

• Ask what personal information we have about you
• Request that inaccurate contact information be corrected
• Request deletion of certain personal information
• Withdraw consent for promotional communications
• Ask questions about our privacy practices

Certain information may need to be retained when required for legal, accounting, tax, security, warranty, dispute-resolution, or legitimate business-record purposes.

11. Children’s Privacy

Our website and services are intended for adults seeking residential or commercial cleaning services. We do not knowingly collect personal information from children under 13. If we learn that information was collected from a child under 13, we will take reasonable steps to delete it.

12. Links to Other Websites

Our website may contain links to third-party websites, social-media pages, review platforms, or other online services. We are not responsible for the content, security, or privacy practices of those third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal obligations. The updated policy will be posted on this page with a revised effective date.

14. Privacy Questions or Requests

Contact LionGuard Floor Care with questions about this Privacy Policy or to submit a privacy-related request.

LionGuard LLC, doing business as LionGuard Floor Care
Mesa, Arizona
lionguardfloorcare.com